Tuesday 2 July 2013

Communicating

Introduction Communication Communication is a process where by details is encoded and imparted by a sender to a receiver via a channel or medium. The receiver then decodes the message and sends the sender a feedback. Communication requires that all parties have an region of communicative commonality. There exists auditory means, for example speaking, singing and sometimes tone of voice, and nonverbal, physical means, for example body language, sign language, paralanguage, touch, eye contact, by creating use of writing. It is thus a process by which we assign and convey meaning in an attempt to make shared understanding which requires a vast repertoire of skills in intra and inter personal processing, listening, observing, speaking, questioning, analyzing, memorizing, evaluating e.



It is through communication that collaboration and co-operation occur directly through education, and by practicing those skills and possessing them evaluated. Categories of communication There exists 3 primary components in person face to face communication which are body language, voice tonality, and words. Based analytical studies 53% of impact is determined by body language--postures, gestures, and eye contact, 35% by the tone of voice, and 18% by the content or the words used within the communication process Though the percentage of influence shall differ from variables for example the listener and the speaker, communication like an entire strives for similar goal and thus, in some cases, shall be universal, methods of signals, for example voice sounds, pitch or intonation, gestures and written symbols which communicate, thoughts and feelings. If a language is about communicating with signals, voice, sounds, gestures, or written symbols, then,can pet communications be regarded like a language? But animals not ever hold a written shape of language communication, yet use a language to communicate with each another. In exsense, an pet communication shall be regarded like an alternate language.



Person spoken and written languages shall be described like a lexemes sometimes called system of symbols and the rules by which the symbols are used. The phrase language shall also be refer to common properties of languages. Language learning is normal in person childhood. Most person languages use patterns of sound or gesture for symbols which enable communication with others who surround them. There exists millions of person languages, and these seem to share sure properties, even though many regarding the shared properties have some exceptions.



Though there is no defined line between a language and a dialect, but the linguist Bella is credited as saying that a language is a dialect with a navy or an army. Constructed languages for example programming languages, and different mathematical formalars are not really restricted to properties shared by person languages. verbal communication A verbal or dialouge is a reciprocal conversation between 3 or more entities individuals, animals e. The etymological origins regarding the phrase in Greek dialete? ?? di,through +? ???? logos, word,speech concepts like flowing-through meaning not ever necessarily convey the method in which people have return to use the word, with some confusion between the prefix? ??- di-,through and the prefix? ?- di-, 3 leading to assumption that a dialogue is necessarily between only 3 parties. Non-verbal communication Non verbal communication is the process of communicating through sending and receiving wordless messages through gesture, body or posture languages, facial [removed]eye contact, object communication clothing, hairstyles or architecture, or symbols or info graphics, as well as through an aggregate regarding the above, for example behavioral communication.



Nonverbal communication plays a key role in every person's day to day life, from employment to sexuality to parental responsiblities to romantic engagements. Speech shall also contain nonverbal elements known as paralanguage and prosodic features within voice quality, intonation, emotion and speaking style, rhythm, intonation and stress. Also, written texts shall have spoke about to contain nonverbal elements for example handwriting style, spatial arrangement of words, and the use of emoticons. A portmanteau regarding the English words emotion or emote and icon, an emoticon is a symbol or combination of symbols used to convey emotional content in written or message form. Other communication channels for example telegraphy fit into this category, whereby signals venture from person to person by an alternative means.



These signals can in themselves be representative of words, objects or merely be state projections. Trials have shown that humans can communicate directly in this method without body language, voice tonality or words. Non-Human Living Organisms Communication NHLOC Communication in many of its facts is not limited to humans alone, or even to primates but to every details exchange between non-living living organisms i. transmission of signals involving a living sender and receiver shall be regarded like a shape of communication. Though, there is the broad field of pet communication, which encompasses most of issues of ethology.



On a more simple level, there is cell signaling, cellular communication, and chemical communication between primitive organisms like virus, bateria, and within the plant and fungal kingdoms. All of these communication processes are sign-mediated interactions with a good variations of distinct co-ordinations. Pet communication is at any behaviour on the component of one pet that has an effect on the behavior of other animals. And of course person communication shall be presumed like a highly developed shape of pet communication called zoosemiotics that is distinguishable from the learn of person communication called anthroposemiotics has played an important component within the development of ethology, sociobiology, and cognition the learn of animal. This is an evident that humans are can communicate with animals, mostly animals like dolphins and other circuses animals.



However, these animals shall need to learn the special means in which they can communicate. Pet communication, and the understanding of pet world in general is a rapidly constant growing field even within the 21st 100 years so far, many prior understandings related to diverse fields for example personal symbolic name use, pet emotions, pet religion and learning, and even sexual conduct, long thought to be well understood, which have been well revolutionized. Communication is observed within the plant organism, i. within plant cells and between plant cells, between plants regarding similar or related species, and between plants and non-plant organisms, mostly within the rootzone. Plant roots communicate in parallel with rhizobia bacteria, with fungi and with insects within the soil.



This parallel sign-mediated interactions which are governed by syntactic, pragmatic and semantic rules are likely due to the fact that regarding the decentralized nervous system of plants. As recent studies shows 99% of intraorganismic plant communication processes are neuronal-like. Plants also communicate via volatiles within the case of herbivory attack behavior to warn neighboring plants. In parallel they make other volatiles which attract parasites which attack these herbivores. In Stress situations plants can overwrite the genetic code they inherited from their parents and revert to that of their grand- or great-grandparents Fungi communicate to co-ordinate and organize their own growth and development for example the formation of mycelia and fruiting bodies.



Additionally fungi communicate with similar to and related species as well as with non fungal organisms in a good variations of symbiotic interactions, mostly with bacteria, unicellular plants and insects. The used semi chemicals are of biotic origin and they trigger the fungal organism to react in an exact manner, in difference while to even similar chemical molecules are not being a component of biotic messages does not trigger to react the fungal organism. It means, fungal organisms are competent to identify the difference regarding similar molecules being component of biotic messages or lack of these features. So distant 5 different primary signalling molecules are known that deliver to coordinate very different behavioral patterns for example filamentation, mating, growth, pathogenicity. Behavioral coordination and the production of such substances can only be achieved through interpretation processes: self or non-self, abiotic indicator, biotic message from similar, related, or non-related species, or even noise, i.



, similar molecules without biotic content. Communication in relation to academic discipline Communication as an academic discipline, sometimes called communicology, relates to all the ways we communicate so it embraces a large body of learn and knowledge. The communication discipline includes most verbal and nonverbal messages. A body of scholarship all about communication is presented and explained in textbooks, electronic publications, and academic journals. Within the book, researchers report the conclusions of studies that are the basis for an ever expanded understanding of how we all communicate with one individuals or the next.



Communication happens at many grades even for one lone action, in many different ways, and for most beings, also in sure machines. If not all, fields of learn dedicate a portion of attention to communication, so when speaking about communication it is very important to be sure about what aspects of communication one is speaking about. Definitions of communication section widely, some recognizing that animals can communicate with each other as well as person beings, and some are more narrowly only within person beings within the parameters of person symbolic interaction. Visual communication The evaluation of a good visual creation is based on measuring comprehension by the audience, not on aesthetic or artistic preference. There exists no universally agreed-upon principles of beauty and ugliness.



There exists a variations of ways to present details visually, like gestures, body languages, video and TV. Here, focus is on the presentation of text, pictures, diagrams, photos, et cetera, integrated on a computer display. The term visual presentation is used to refer to actual presentation of information. Recent studies within the field has focused on net creation and graphically oriented usability. Graphic designers use methods of visual communication in their professional practice.



Visual communication as the name suggests is communication through visual aid. It is the conveyance of plans and details in forms that shall be view or looked upon. Primarily associated with 3 dimensional images, it includes: signs, typography, drawing, graphic design, illustration, colour and electronic resources. It solely relies on vision. It is shape of communication with visual effect.



It explores the plan that a visual message with text has a greater power to inform, educate or persuade a person. It is communication by presenting details through visual form. No one should talk many in society if they knew how many times they misunderstood others. Diplomat Chris E Many regarding the problems that occur in an organization are the direct result of people failing to communicate. Faulty communication causes the greatest problems.



It leads to confusion and can cause a good plan to fail. Communication is the exchange and flow of details and plans from one person to another. It involves a sender transmitting an plan to a receiver. Effective communication occurs only if the receiver understands the exact details or plan that the sender intended to transmit. Studying the communication process is important due to the fact that you coach, coordinate, counsel, evaluate, and supervise through this process.



It is the chain of understanding that integrates the members of an organization from top to bottom, bottom to top, and side-to-side. The Communication Process Communication: That is what we try to do Speak to those near us First, details exists within the mind regarding the sender. This shall be a concept, idea, Information, or feelings have knowledge of as Thought Next, a message is sent to a receiver in words or other symbols Known Encoding Lastly, the receiver translates the words or symbols into a concept or Details that he or she can understand known as Decoding. During the transmitting regarding the message, 3 elements should be received: content and context. Content is the actual words or symbols regarding the message that is known as language - the spoken and written words combined into phrases that make grammatical and semantic sense.



We all use and interpret the meanings of words differently, so even simple messages shall be misunderstood. And many words have different meanings to confuse the issue even more. Context is the method the message is delivered and is known as paralanguage - it is the nonverbal elements in speech for example the tone of voice, the look within the sender's eyes, body language, paw gestures, and state of emotions anger, fear, uncertainty, confidence, etc. that shall be detected. Consequently paralanguage or context many times cause messages to be misunderstood as we know what we look higher than what we hear; they can be powerful communicators that help us to understand each other.



Indeed, we many times trust the accuracy of nonverbal behaviors higher than verbal behaviors. Some leaders ponder they have communicated once they told someone to do something, I do not have knowledge of howcome it did not get done. Higher than likely, Jim misunderstood the message. A message has NOT been communicated unless it is understood by the receiver decoded. How do you have knowledge of it was properly received? By two-way communication or feedback.



This feedback tells the sender that the receiver understood the message, its position of importance, and what should be done with it. Communication is an exchange, not just a give, as all parties should participate to done the details exchange. Barriers to Communication Nothing is so simple that it cannot be misunderstood. Anything that prevents understanding regarding the message is a barrier to communication. Many physical and psychological barriers exist: Culture, background, and bias - We let our past experiences to change the meaning regarding the message.



Our culture, background, and bias shall be good as they let us to use our past experiences to understand something new, it is when they change the meaning regarding the message that they interfere with the communication process. Noise - Machinery or environmental noise impedes simple communication. The sender and the receiver should most be can concentrate on the messages being sent to each other. Ourselves - Focusing on ourselves, rather than the other person can lead to confusion and conflict. The Me Generation is out when it returns to effective communication.



Some regarding the factors that cause this are defensiveness we look someone is attacking us, superiority we look we have knowledge of more that the other, and ego we look we are the center regarding the activity. Perception - If we look the person is talking too fast, not fluently, does not articulate clearly, etc. , we shall dismiss the person. Also our preconceived attitudes affect our ability to listen. We listen uncritically to persons of high status and dismiss those of little status.



Message - Distractions happen when we focus on the facts rather than the idea. Our educational institutions reinforce this with tests and questions. Semantic distractions occur when a phrase is used differently than you prefer. For example, the phrase chairman instead of chairperson, shall cause you to focus on the phrase and not the message. Environmental - Bright lights, an attractive person, unusual sights, or any other stimulus sends a potential distraction.



Smothering - We take it for granted that the impulse to send useful details is automatic. Not true! Too many times we know that sure details has no price to others or they can be already aware regarding the facts. Stress - People not ever look things similar method when below stress. Our psychological frames of references - our beliefs, values, knowledge, experiences, and goals, influence what we look and know at a provided moment. These barriers shall be thought of as filters, that is, the message leaves the sender, goes through the above filters, and is then heard by the receiver.



These filters muffle the message. And the method to overcome filters is through active listening and feedback. Active Listening Hearing and listening is not similar thing. Hearing is the act of perceiving sound. It is involuntary and basically refers to reception of aural stimuli.



Listening is a selective activity, which involves the reception and the interpretation of aural stimuli. It involves decoding the sound into meaning. Listening is divided into 3 first categories: passive and active. Passive listening is little more that hearing. It occurs when the receiver regarding the message has little motivation to listen carefully, for example when listening to music, story telling, television, or when being polite.



People speak at 100 to 175 words per minute WPM, but they can listen intelligently at 600 to 800 WPM. Since only a component of our mind is paying attention, it is easy to leave into mind drift - thinking about other things while listening to someone. The cure for this is active listening - which involves listening with a purpose, It should be to gain information, obtain directions, understand others, solve problems, share interest, look how another person feels, display support, etc. It requires that the listener attend to words and the feelings regarding the sender for understanding. It takes similar quantity or more life than speaking.



It requires the receiver to hear the different messages, understand the meaning, and verify the meaning by offering feedback. Below are some little traits of active listeners: 1. Provide more time listening than talking. Not ever finish the sentences of others. Not ever answer questions with questions.



We need to manage them. Not ever daydreams or grow to preoccupied with their own thoughts when other talks. Let the other speakers talk, Not ever dominate the conversations. Plan responses subsequent to the others have finished speaking, NOT while they can be speaking. Give feedback, but not ever interrupt incessantly.



Analyze by seeing at all the relevant factors and asking open-ended questions. Walk others through by summarizing. Hold conversations on what others say, NOT on what interests them. This forces them to concentrate on what is being said. Feedback Knowledge When you have knowledge of something and speak what you have knowledge of and when you do not have knowledge of something, speak that you do not know.



T The purpose of feedback is to alter messages so the 2nd communicator shall understand the intention regarding the original communicator. It includes verbal and nonverbal responses to another person's message. Providing feedback is accomplished by paraphrasing the words regarding the sender. Restate the sender's feelings or plans in that you own words, rather than repeating their words. Your words should be saying, This is what I understand your feelings to be, am I correct? It not only includes verbal responses, but also nonverbal ones.



Nodding your head or squeezing their paw to display agreement, dipping your eyebrows shows you do not barely understand the meaning of their final phrase, or sucking space in deeply and blowing it hard shows that you can be also exasperated with the situation. Carl Rogers listed 5 first categories of feedback. They can be listed within the order in which they occur most frequently in daily conversations. Notice that we make judgments more many times than we try to understand: 1. Evaluative: Creating a judgment regarding the worth, goodness, or appropriateness regarding the other person's statement.



Interpretive: Paraphrasing - attempting to explain what the other person's statement means. Supportive: Attempting to assist or bolster the other communicator. Probing: Attempting to gain more information, continue the discussion, or clarify a point. Understanding: Attempting to discover completely what the other communicator means by her statements. Imagine how many better daily communications should be if listeners tried to understand first, prior to they tried to evaluate what someone is saying.



Non verbal Behaviors of Communication To deliver the full impact of a message, use nonverbal behaviors to raise the channel of interpersonal communication: 1. Eye contact: This helps to regulate the flow of communication. It signals interest in others and increases the speaker's credibility. People who make eye contact reveal the flow of communication and convey interest, concern, warmth, and credibility. Facial Expressions: Smiling is a powerful cue that transmits happiness, friendliness, warmth, and liking.



So, whether you smile frequently you can be perceived as more likable, friendly, warm and approachable. Smiling is many times contagious and people shall react favorably. They should be more comfortable around you and shall need to listen more. Gestures: Whether you fail to gesture while speaking you can be perceived as boring and stiff. A lively speaking style captures the listener's attention, creates the conversation more interesting, and facilitates understanding.



Posture and body orientation: You communicate many messages by the method you talk and move. Standing erect and leaning forward communicates to listeners that you can be approachable, receptive and friendly. Interpersonal closeness conclusions when you and the listener face each other. Speaking with your return turned or seeing at the floor or ceiling should be avoided as it communicates disinterest. Proximity: Cultural norms dictate a comfortable distance for interaction with others.



You should look for signals of discomfort caused by invading the other person's space. Little of these are: rocking, leg swinging, tapping, and gaze aversion. Vocal: Speaking can signal nonverbal communication when you with such vocal elements as: tone, pitch, rhythm, timbre, loudness, and inflection. For maximum teaching effectiveness, learn to vary these six elements of your voice. One regarding the primary criticisms of many speakers is that they speak in a monotone voice.



Listeners perceive this kind of speaker as boring and dull. Hints on Speaking Speak comfortable words in other to comfort others When speaking or trying to explain something, ask and make sure that that the Listeners are on track with you. Make sure that the Listeners has a chance to comment or ask questions. Try to place you within the other person's shoes, think about the feelings regarding the Listeners. Be simple about what you say.



Make sure your words match your tone and body language Nonverbal Behaviors. Vary your tone and pace. Not ever be vague, but on the other hand, not ever complicate what you can be saying With too many detail. Not ever ignore when you look any sign of confusion. Communication Per Speak a little random thoughts Paul Martias Within the mid 1980s, Paul Martias studied emotions and discovered six facial expressions that almost everyone recognizes worldwide: happiness, sadness, anger, fear, disgust, and surprise.



Consequently they were controversial at first he was booed off the stage when he first presented it to a team of anthropologists and later called a fascist and a racist they can be now widely accepted. One regarding the controversies still lingering is the no. of context wanted to interpret them. For example, if someone reports to me that they have this good moral that they should like to implement, and I speak that should be great, but I look on them with a frown, is it likely that I should be thinking about something else? The trouble with these extra signals is that we not ever always have the full context. What if the person emailed me and I replied good while frowning?.



Should it evoke similar response? Emotions Trust your instincts. Most emotions are difficult to imitate. For instant, when you can be truly happy, the limbic system and other components regarding the brain, which are not below voluntary control, manage the muscles used for smiling. When you force a smile, an alternate component regarding the brain is used - the cerebral cortex below voluntary control, hence, different muscles are used. This is howcome a clerk, who may not have any real interest in you, has a fake look when he forces a smile.



Of course, some actors learn to manage all of their face muscles, while others draw on a past emotional skills development to make the emotional state they want. But this is not an easy trick to pull off all the time. There is a good reason for this component of our emotions evolved to deal with other people and our empathic nature. If these emotions should with no problems be faked, they should do more harm than good. So our emotions not only book our decisions, they should possibly be communicated to others to help them in their decisions - of course their emotions should be the ultimate guide, but the emotions they discover in others grow to component of their knowledge base.



We many times hear that the content of a message is composed of: 55% from the visual component 38% from the auditory component 7% from language However, the above percentages only apply in a very narrow context. A researcher named Martin was interested in how listeners get their details about a speaker's general attitude in situations where the facial expression, tone, and or or words are sending conflicting signals. Thus, he drafted a couple of experiments. In one, Martin and Fernando 1989 researched the interaction of speech, facial expressions, and tone. 3 different speakers were instructed to speak maybe with 3 different attitudes towards their listener positive, neutral, or negative.



Next, photographs regarding the faces of 3 female models were taken as they attempted to convey the emotions of like, neutrality, and dislike. Test groups were then instructed to listen to different renditions regarding the phrase maybe, with the pictures regarding the models, and were asked to rate the attitude regarding the speaker. Note that the emotion and tone were many times mixed, for example a facial expression showing dislike, with the phrase maybe spoken in a positive tone. Significant effects of facial expression and tone were located in that the learn suggested that the combined effect of simultaneous verbal, vocal and facial attitude communications is a weighted sum of their independent effects with the coefficients of. Mehrabian and Ferris also wrote about a deep limitation to their research: These findings regarding the relative contribution regarding the tonal component of a verbal message shall be safely extended only to communication situations in which no more details regarding the communicator-addressee relationship is available.



yet the percentage derived can vary greatly depending upon a many other factors, for example actions, context regarding the communication, and how well they have knowledge of that person. Trying to speak of something as missiles as communication in technical terms seems to be another shape of math and science argument, i. , math and science and technology are the answer to all of our problems But what forms of person behavior are not missiles? Learning is not antiseptic, yet it is discussed all the time, we not ever leave it to academics, for example Leadership and management seems to be even messier, yet we categorize it, build models of it, index it, chop it and slice it and dice it, build pyramids out of it, and generally hold a good time discussing it. But when it returns to communication, we call it too messy to play with and use it to communicate almost every lone day of our lives, that is many higher than we shall ever do with learning or leadership. Thus, what shall be concluded is that when people communicate, listeners derive details regarding the speaker's attitudes towards the listener from visual, tonal, and verbal cues.

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